Avoiding Litigation

Before Problems Arise: Risk Management

Risk management with insured policyholders is very important. Many policyholders respond well to their insurers taking a pro-active approach to risk management. It can be seen as part of the risk-sharing nature of insurance, and a recognition of the fundamental mutuality of interests.

Risk management can take many forms, including:

• File audits;
• Regular client care meetings and claims reviews with insureds; and
• Seminars and workshops on risk areas.

We can assist insurers and policyholders with all of these.

After Problems Arise: Pre-Action, Pro-Action

Where litigation is imminent but has not begun, we use pre-action protocols and "Part 36 Offers" to dissuade claimants and to settle economically wherever we can. Used properly from the outset, these tools encourage pragmatism and commerciality, and can shorten the life cycle of claims.